Warranty
12 MONTH LIMITED WARRANTY ON UNIT
60 MONTH LIMITED WARRANTY ON INFRARED EMITTERS
Terms and conditions of Sauna Tech are as follows:
Sauna Tech Terms and conditions
The Sauna provides a 12 month warranty on wood components against
defective material and/or workmanship of cabinetry. Since the wood used
in our infra-red saunas has been kiln dried, a certain amount of
expansion and contraction occurs in the wood within a sauna environment.
This may result in minor cracks, which is considered normal and not
covered under warranty.
2.Sauna Tech provides a 12 month warranty on heating elements and
electrical components. The CD/DVD/LCD system carries its own 6 month
manufacturer's warranty.
3.Warranty is not transferable between parties and only valid to the
original purchaser.
4.Proof of original purchase must be provided.
Warranty Labour
Sauna Tech will perform all labour at our factory free of charge during
the warranty period. The customer is responsible for shipping warranted
product to The Saunas Shop at their expense. Customer may elect to have
replacement parts shipped to them when applicable in lieu of labour at
the factory.
Warranty Disclaimers
The warranty is deemed void if the sauna has been misused, altered or
left exposed to the elements of weather.
II. Liabilities
1.Sauna Tech and any of its subsidiaries and/or associates shall not be
held responsible for any misuse of the sauna by the customer. Sauna Tech
shall not be held liable for any damage and/or injury caused by customer
misuse of product.
2. Sauna Tech and any of its subsidiaries and/or associates do not
provide medical guidance or diagnosis. It is always recommended that you
contact your physician for advice.
III. Cancellation and Return Policy
1. Buyer may cancel and return the goods to Seller, subject to the terms
and conditions of this policy. Buyer shall assume all risk of loss
associated with the return as well as shipping, handling, restocking and
other fees, costs and expenses as described in this policy.
2. Seller reserves the right to refuse to refund any deposit or payment,
or cancel any payment due, and any owing until such time as Seller a) is
in receipt of the goods b) has inspected the goods and c) in the
Seller's discretion, has found the goods to be free of damage.
3. All returned goods must be in their original packaging. Seller may
refuse to refund all or any portion of any payment, or cancel payment
due and owing if the Buyer fails to fully comply with or violates the
terms and conditions of this policy.
Shipping, Handling and Restocking Fees
All cancelled or returned goods shall be subject to a) storage fees and
costs associated with routing the goods b) handling and restocking fee
in the amount of R3500 for each sauna c) all shipping costs to and from
the Seller and d) Seller providing a return merchandise authorization
(RMA) number. Buyer's failure to obtain the RMA number shall result in
Seller not accepting any returned shipment and Buyer paying all costs
and fees. All such costs and fees as determined by Seller shall be paid
by Buyer to Seller upon demand by Seller.
We hope this information has been helpful. If you should have any
further questions, Please call 021 5567203
1 year limited warranty on wood, electrical parts,
6 months year limited warranty on stereo.
This unit is meant for personal indoor use. Warranty is voided if used outdoors. Spectrum cc warrants this unit to be free of defects in material and workmanship. Parts, which become defective within the warranty period, will be repaired except for damage due to negligence, abuse, misuse, misapplication, unauthorized modifications, improper installation, or normal wear and tear.
Spectrum cc will not be responsible for labour incurred in removing, inspecting and reinstalling the warranty parts. Spectrum cc. will not cover any labour costs attributable to disassembly and reassembly of the unit. Spectrum cc will not be responsible for labour costs of the routine maintenance, adjustments or alterations to the calibration of the electrical devices.
Any parts claimed to be defective must be shipped freight prepaid, to SaunaTech and the repaired or replaced product will be returned to the sender freight collect. When sent to SaunaTech, the product must be accompanied by the sales receipt or other proof of purchase date, as well as the sender's name, mailing address, daytime telephone number and any other information relating to the sender's claim. This warranty applies to this unit only.
-
WARRANTY: FOR DOMESTIC USE
Period Covered
First 6 months Parts and labour car radio CD & speakers
First 12 Months Parts and labour of Hemlocok Fir Cabinets
First 24 Month Parts and labour of Infrared Emitters
Month 25 to month 60 Infrared Emitter parts only